Job Description

Position Summary

Our company has an opportunity for a Tier III Operations and Maintenance (O&M) Engineer supporting various WAN and LAN networks, providing network upgrades and configuration support to the architecture team; act as subject matter expert in WAN and LAN technologies and vendors; support customer's intra- and inter- net and other data communications systems or segments of networked system; and by providing tiered support for Network Operations Centers (NOC).

Essential Duties and Responsibilities

• May supervise other network support and client server specialists and plan, coordinate, and implement network security measures.
• Participate in evaluation of new network technologies and makes recommendations to network architecture team regarding the integration of these technologies into the existing network.
• Ensures that plans for hardware and communications are adequate. Develops and implements methodologies for analysis, testing, and support of LAN and WAN networks.
• Support operations and maintain activities and administer networks including hardware, systems software, applications software, and all configurations.
• Utilize complex network analysis tools to identify and correct problems in the network while maintaining logs and records associated with reported problems or situations.
• Prepare troubleshooting procedures for restoring the network to optimal performance levels.
• Provide fault management for the network and supports performance management functions.
• Respond, isolate, and resolve network troubles. Monitor alarms and alerts to identify network elements causing network degradation or failure.
• Analyze network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput); recommend procurement, removals, and modifications to network components.
• Troubleshoot complex networks that may utilize but not limited to BGP,OSPF,MPLS,EIRP,HSRP,VRRP, Port Security, SATOP, Psuedowire, VPLS, EVC.

Education & Experience

• 16 years of hands-on experience.
  • Years of experience can be a combination of work history and education.
  • This equates to a Doctorate and 8 years of experience OR Masters and 10 years, Bachelors and 12 years, Associates and 14 years or HS and 16 years.
• Meet IAT Level 2 certification requirements
• CCNA or CCNP, JNCIS or JNCIP. Service Provider Experience Preferred.

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