Salesforce Administrator Job at Openkyber, Georgia

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  • Openkyber
  • Georgia

Job Description

  • Create and manage changes to the system without interruption to the user
  • Modify/configure the system to increase benefits and usability
  • Daily administration and support of Salesforce including but not limited to managing multiple user setups, permission groups, customization of objects, fields, record types, page layouts and validations
  • CRUD management & maintenance of user & system licenses
  • Communicate with users regarding new features, enhancements, and changes to the system
  • Monitor usage and mentor users/groups needing assistance
  • Continually seek ways to further enhance the end-user experience
  • Document company processes and workflows
  • Develop process documentation and field maps
  • Create new processes and associated reporting
  • Import data as appropriate
  • Monitor and manage exception logs for back-end system integration with SFDC
  • Monitor, maintain & improve data quality
  • Create & maintain dashboards
  • Create & maintain reports including folder maintenance


Mandatory skills:
  • Salesforce.com Administrator certification is required
  • Bachelor's degree in information technology or related field
  • Excellent analysis and problem-solving skills
  • Detail oriented and self-starter with strong written and interpersonal skills
  • Ability to work independently, as well as part of a team
  • Great communication skills with enthusiastic personality


Certifications or Desired skills if any:
  • Salesforce
  • Salesforce Service Cloud
  • Salesforce Shield
  • Drawloop
  • Copado
  • ezProtect
  • OwnBackup backups and seeding
  • Metazoa Snapshot


Nice To Have Skills:

Strong work ethic/Time & attendance punctuality

Job Tags

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