Job Description

ABOUT US:

Cana Communications, an Eagle Fire owned company, has been helping protect people and property with life safety systems since 1982. We offer a broad range of services and programs in fire alarm, security, and communications systems designed to meet the specific needs of each facility we serve.

JOB DESCRIPTION

The Fire Alarm Technician tests, repairs, and inspects fire detection systems. He or she must provide exceptional service to both internal and external customers.

RESPONSIBILITIES

• Performs installation, programming, repair, testing, and inspection of fire detection and signaling systems on a scheduled basis
• Completes all services following manufacturer instructions, related codes/standards, and Company policies and procedures
• Schedules inspections with customers as required
• Provides documentation of inspections for Company records, customer records, authorities with jurisdiction, and any other entity required
• Communicates discrepancies, necessary system repairs, and other important issues to the Company and the customer
• Follows up to ensure that suggested repairs to systems are performed
• Markets EFI services to existing and potential customers
• Trains Technician Trainees as assigned
• Commits to work until obligations are met, which may result in overtime
• Completes continuing education necessary to maintain current certifications and/or licenses as required for position
• Adheres to ALL Company Standards and Procedures, including the Controlled Substances and Alcohol Standard

QUALIFICATIONS

• EST 3 OR 4 Certified (Preferred)
• NICET level 2 or 3
• Education, experience, and certification as specified in the job description (or equivalent combination)
• Has practical knowledge of fire protection codes and standards
• Excellent customer service skills
• Valid driver’s license and acceptable driving record
• Positive and professional demeanor with the ability to handle change, resolve conflict, and solve problems as they arise with minimal direction
• Able to lift and move objects weighing up to 100 pounds, work from heights above 10 feet, and work in confined areas
• Able to stand for long periods of time and to lift, crouch, reach, handle, push, and pull

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

In compliance with the Drug-Free Workplace Act of 1988, we maintain a drug-free workplace and operate a Drug-Free Workplace program. Eagle Fire Inc. is an Equal Opportunity Employer.

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