Job Description

The Account Manager is responsible for the day-to-day servicing of commercial lines clients and maintenance of exceptional customer relations. This person acts as a generalist within our industries.  

Duties/Responsibilities 

• Manage and retain existing book of business.  

• Review and process bill renewals, new policies, and policy changes.  

• Thoroughly review all commercial insurance policies for their accuracy, research coverage discrepancies until resolved, and communicate changes to insurance company.  

• Handle coverage questions, research, and resolve problems.  

• Interact with carriers and internal/external customers to ensure delivery of exceptional customer service and adherence to policies and procedures. 

• Manage the process of renewal submissions for marketing including application(s), necessary exhibit(s), narrative(s), collection of loss runs and answers to underwriting questions. 

• Submit applications to eligible and appropriate carriers and follow up to ensure timely receipt of quotations and policies.  

• Perform other duties as may be required or assigned. 

Required Skills/Abilities  

• Bachelor's degree in a business-related program or equivalent experience in the insurance industry  

• 3 years’ experience in commercial lines property & casualty account servicing preferred 

• A valid resident Property & Casualty insurance license is required  

• Proficiency in the use of Microsoft Office Suite 

• Knowledge of, or the ability to learn, AMS360 and ImageRight. 

• Knowledge of insurance coverages and an ability to communicate this clearly to clients and underwriters. 

• Knowledge of insurance regulations, industry standards, and compliance best practices. 

• Understanding of commercial insurance underwriting, coverage & rate analysis. 

• Ability to multitask and juggle several responsibilities simultaneously while meeting deadlines. 

• Strong written and verbal communication skills  

• Excellent organizational skills and attention to detail 

• Ability to work in a team environment, with a positive attitude, and willingness to help others.   

• Able to work under pressure and time constraints in a fast-paced environment  

Benefits 

• Salary: $70,000-$85,000 annually. 

• Health insurance, vision, dental, life insurance, and more. This includes an employer-sponsored HSA, paid coverage for employees, and cost-sharing for families. 

• 401K with employer matching. 

• PTO and paid holidays to support work-life balance. PTO is based on experience and is expected to increase over time. 

• A casual office environment with a dedicated and professional team. 

• Hybrid opportunities in Tampa, FL and Berwyn, PA. 

• Remote opportunities in DE, FL, LA, NJ, PA, SC, TX 

About Sovereign Insurance Group
Since 1959, Sovereign Insurance Group has been a leader in the nonprofit, commercial property and casualty marketplace. A growing company that has expanded from one location in Southeastern PA to a multi-state organization, we are poised to continue our expansion.

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