Job Description

Located 15 minutes from Melbourne CBD, one of Melbourne's long-standing event spaces, is looking for a Full-time Sales & Marketing Coordinator

The venue has been running for 30 years with a long history of memorable and successful events. It boasts a floor plan large enough to hold from 50 to 600pax sit down dinners and up to 1000 pax for a Cocktail style event.

Key Areas of Management and Main Responsibilities

Event Management

• Sale of events to clients and converting sales via monthly targets whilst finding ways to on sell alternative dates or options.
• Innovate on sales practices, upselling and other ‘to-market' strategies to improve sales.
• Maintaining and growing client relationships through regular check-in and follow up to ensure repeat business.
• Management of incoming enquiries via email and phone, providing accurate costed quotes and follow invoicing process.
• Follow up, respond, and negotiate with client and enquiries about bookings, viewing, functions and events.
• Coordination and attendance of venue viewings.
• Liaise with Food Service Team regarding menus and function packages.
• Responsible for keeping track of event revenue on a weekly basis
• Achieve individual KPIs set for specific targets
• Monitor competitor products, services and promotional activities
• Ensure that work activities are completed accurately, efficiently, and in a timely manner

Marketing Management

• Develop and implement comprehensive marketing strategies to increase brand awareness, generate leads, and support sales objectives.
• Create compelling content, including website updates, social media campaigns, and email marketing campaigns.
• Manage and optimize digital marketing channels, such as SEO, SEM, social media advertising, and display advertising.
• Conduct market research and competitor analysis to identify trends, opportunities, and customer insights.
• Track and analyze marketing metrics to assess campaign effectiveness.
• Monitor industry trends and make recommendations for continuous improvement and innovation.

The successful candidate will:

• Have a strong presence/holds themselves confidently.
• Have a professional standard of personal presentation.
• Be highly organized.
• Be passionate about our venue & its possibilities.
• Have the ability to deal with a wide range of clients including corporate entities, businesses, schools, clubs, group sales and individuals.
• Have the ability to thrive under pressure whilst maintaining a positive attitude.
• Be able to handle stress & remain calm.
• Be a team player.
• Possess a confident & persuasive personality.
• Have the ability to develop meaningful business relationships.
• Possess exceptional organisational, time management and people skills with the ability to work cross-functionally.
• Have a strong work ethic with a positive, proactive can-do attitude.
• Have an approachable attitude and a willingness to support other team members.
• Be open to new people & ideas.

What You'll Bring

• Ability to convert enquiries into sales.
• Outstanding negotiation skills
• Strong written and verbal communication skills
• Excellent presentation skills
• Ability to function well under pressure
• Is well-organized with multi-tasking skills
• Ability to meet targets and exceed them
• Ability to think quickly and problem-solve in a fast-paced environment.
• Must be able to work both independently and collaboratively on multiple events simultaneously with tight deadlines.
• Full Australian working rights

Experience

3 years' experience in hospitality in management role. ( minimum )

and/or

Tertiary qualification (or currently studying) in a relevant discipline either Bachelor of Business Marketing, Business Communications and/or Events Management qualifications.

If you are a motivated, results-driven professional who thrives in a dynamic and collaborative environment, we invite you to join our team as an Events & Marketing Manager.

Apply today and be part of a company that values innovation, creativity, and excellence.

Job Type: Full-time

Salary: $70,000.00 - $90,000.00 per year

Schedule:

• 8 hour shift

Work Location: In person

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