Job Description

Pioneer Trust Bank, N.A. is known for taking care of our clients and we are looking for a professional, personable and self-motivated individual for a full-time Teller position.

This role is responsible for daily teller transactions in both the lobby and drive-up locations of our main branch. Through the delivery of outstanding customer service, you will develop and maintain client relationships by providing immediate acknowledgement and response to inquiries. Come add value to a high-performing team and assist us in providing exceptional care to our wonderful community in a fun work environment where you will be appreciated, supported, empowered, and cared for. Given our clientele and business model, we are dependent on our staff working in-office. This is not a remote position.

This position, as with all positions at Pioneer Trust Bank, does not have sales goals or quotas. 

Job Type: Full Time/Non-Exempt

Hours: Mon-Thurs: 8:15am-5:15pm; Fri: 8:45am-5:45pm, Occasional Overtime

What You'll Do

• Deliver outstanding customer service both in-person, on the phone and via email.
• Process daily teller transactions such as:
  • deposits
  • payments
  • check cashing
  • cash advances
  • cashier’s checks
  • money orders
• Resolve customer issues and requests.
• Handle US Savings Bond redemptions.
• Process Night Deposit and Bank-by-Mail transactions.
• Help customers access Safe Deposit Box. 

Why You'll be Successful

• You have a High School GED or equivalent.
• Experienced in cash handling.
• Have balancing and calculating skills.
• Understand the importance of punctual, regular and predictable attendance.
• Can multitask with ability to complete multiple and varying customer requests in a timely fashion.
• Have the ability to communicate effectively in-person, on the phone and via email.
• Value staying current on products and procedures.
• Experienced in Microsoft Office/have computer knowledge. 

Why You'll Love Pioneer Trust Bank

We are committed to work life balance and are proud to offer a competitive salary and benefits package that includes:

• Medical (85% of employee coverage paid by company)
• Dental (85% of employee coverage paid by company)
• Vision Insurance (85% of employee coverage paid by company)
• 401(k)
• Life and Long-Term Disability Insurance (100% company paid)
• Generous Profit Sharing
• Health & Dependent Care Reimbursement Accounts
• Employee Assistance & Wellness Program (100% company paid)
• Vacation & Sick Leave
• Up to 11 Paid Holidays
• Tuition Reimbursement
• Banking Privileges
• Ongoing professional development 

Pioneer Trust Bank, N.A. is an EEO employer and is dedicated to an organizational culture of inclusivity. For more information about us, please visit

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