Job Description

Job Responsibilities:

• The Business Analyst will support the Vendor Management team within Customer Care by providing analytical, operational, and process improvement support.
• This role focuses on ensuring vendor compliance through auditing, onboarding coordination, call observation, and performance analysis.
• The ideal candidate will have strong analytical skills, attention to detail, and the ability to collaborate across teams to drive service excellence and mitigate risk.

Skills:

• Vendor Management
• compliance
• Customer Service

Education/Experience:

• High School

Job Tags

Similar Jobs